Customer Service

Email

For specific questions about your account or application, log in and send us a secure message.

Phone

Our knowledgeable Student Loan Specialists are ready to help you anytime 24/7...

1-800-STUDENT (1-800-788-3368)

801-619-2550 (outside Canada/US)

Military Service members SCRA benefits

1-844-DFS-4MIL (1-844-337-4645) anytime 24/7

801-451-3730 (outside Canada/US)

TDD

1-800-223-5614

Fax

You can reach us by fax.
Note: We are unable to accept applications and promissory notes by fax.

1-224-813-5195

Online Document Upload

Upload your documents securely from anywhere, anytime. You have two ways of uploading documents:

• Log in to your account
• Use your Access Code for applications in progress

Payments

Discover Student Loans

PO Box 6107

Carol Stream, IL 60197-6107

Overnight Payments Send to:
Attn: Lockbox Operations 6107
2012 Corporate Lane, Suite 108
Naperville, IL 60563

More Information:

Payment Methods
Deferment Options
Auto Debit Reward
Graduation Reward

Other Mail

Application Documents:

Discover Student Loans

Customer Service

PO Box 30947

Salt Lake City, UT 84130-0947

General Correspondence:

Customer Service

PO Box 30948

Salt Lake City, UT 84130-0948

Special Delivery (FedEx, UPS, etc.):

Discover Student Loans

Customer Service

5420 W 1730 S

Salt Lake City, UT 84104

Suspicious Activity

If you believe that you have received a fraudulent email, forward it to emailwatch@bloggiza.com. A Customer Service Representative can verify it. If you are worried about your account security, please call our Fraud Unit at

1-800-DISCOVER (1-800-347-2683) immediately.